The time required to receive your final report depends on the verifications ordered. Upon receipt of the signed consent, the delays applicable go as follows:
- Credit Check: Real time verification*
- Landlord Pro/ Landlord Plus (Quebec): In the following 4 business hours, you will receive a preliminary report presenting the results of the credit verification, criminal background check and Tribunal administratif du logement verification. A maximum period of 3 business days applies for the reception of the final report.
It is important to understand that fast results are guaranteed because of our freedom to access the information. However, for the verification of the landlord and employer, the delay for the reception of the final report depends on the speed of response of the references.
*Additional time may apply if an information is to be validated by our team (e.g. validate that the credit report is that of the candidate, difference in information on file, etc.) the file will be prioritized by our agents during working hours.